Privacy Policy

VS Warehouse ("we," "our," or "us") operates the website vswarehouse.net (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us about our warehousing and logistics services. Please read this policy carefully. By using the Site, you agree to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please discontinue use of the Site. We reserve the right to update this policy at any time, and we will notify users of material changes by updating the "Last updated" date above.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Complete a contact or inquiry form on our Site
• Submit a warehouse capacity request
• Email or call us directly
• Request a quote for services

This information may include:

• Full name and job title
• Company name and address
• Email address and phone number
• Details about your warehousing or logistics needs
• Any other information you choose to include in a message

1.2 Information Collected Automatically

When you visit our Site, we and our third-party partners automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device type
• Pages visited, time spent on pages, and navigation path
• Referring URL (the website that directed you to ours)
• Date and time of each visit
• Cookie identifiers and similar tracking technologies (see Section 5)

1.3 Information from Third Parties

We may receive information about you from third-party analytics providers, advertising partners, and business directories when you interact with our advertisements or listings outside the Site.

2. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• Respond to inquiries: To respond to your questions, requests for quotes, or service inquiries.
• Provide services: To deliver, manage, and improve the warehousing and logistics services we offer.
• Business communications: To send you operational communications such as confirmations, updates, and service-related notices.
• Marketing (with consent): To send promotional communications about our services where permitted by law or where you have provided consent. You may opt out at any time.
• Analytics and improvement: To understand how visitors use our Site and to improve its functionality, content, and performance.
• Advertising: To display relevant advertisements on third-party platforms, including Google Ads, based on your visit to our Site.
• Legal compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Security: To detect, prevent, and address fraud, abuse, or other harmful activity.

Note regarding Google Ads: We use Google Ads to promote our services. Google may use cookies and similar technologies to show you ads based on your prior visits to our Site. You can opt out of personalized advertising by visiting Google Ad Settings or by visiting aboutads.info.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist us in operating our Site or conducting our business (e.g., email delivery services, analytics providers, hosting services). These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
• Analytics and advertising partners: We share data with Google Analytics and Google Ads to analyze Site usage and serve relevant advertisements. See Section 5 for details.
• Business transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site of any change in ownership or use of your personal information.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
• With your consent: We may share your information with third parties when you have given us explicit consent to do so.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions and inquiry records are retained for up to 3 years.
• Analytics data is retained in accordance with Google Analytics' data retention settings (default: 26 months).
• Email correspondence is retained for up to 5 years for business record purposes.

When information is no longer needed, we securely delete or anonymize it.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect and use information about you. Cookies are small text files stored on your device. We use the following types of cookies:

For full details on cookies and how to control them, please see our Cookie Policy. You can also manage your cookie preferences through our cookie consent banner.

6. Third-Party Links

Our Site may contain links to third-party websites. We have no control over the content, privacy practices, or policies of those sites and are not responsible for them. We encourage you to review the privacy policy of any third-party site you visit.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption for all data transmitted to and from our Site
• Restricted access to personal data on a need-to-know basis
• Regular review of our data collection and storage practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions required by law.
• Opt-out of marketing: Unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.
• Cookie preferences: Manage your cookie settings through our cookie banner or your browser settings.
• Do Not Track: Some browsers offer a "Do Not Track" setting. Our Site does not currently respond to Do Not Track signals, but you may use the cookie controls described in our Cookie Policy.
• California residents (CCPA): California residents have additional rights under the California Consumer Privacy Act. Please contact us for more information.

To exercise any of these rights, please contact us at info@vswarehouse.net. We will respond to your request within 30 days.

9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete such information promptly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: